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The Art of People: 11 Simple People Skills That...
9,95 € *
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What does it take to win success and influence? Some people think that in today's hypercompetitive world, it's the tough, take-no-prisoners type who comes out on top. But in reality, argues New York Times best-selling author Dave Kerpen, it's actually those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their colleagues, their customers, their partners. Those who can teach, lead, and inspire. In a world where we are constantly connected and social media has become the primary way we communicate, the key to getting ahead is being the person others like, respect, and trust. Because no matter who you are or what profession you're in, success is contingent less on what you can do for yourself but on what other people are willing to do for you. Here, through 53 bite-sized, easy-to-execute, and often counterintuitive tips, you'll learn to master the 11 people skills that will get you more of what you want at work, at home, and in life. For example, you'll learn: The single most important question you can ever ask to win attention in a meeting The one simple key to networking that nobody talks about How to remain top of mind for thousands of people every day Why it usually pays to be the one to give the bad news How to blow off the right people And why, when in doubt, to buy him a bonsai A book best described as "How to Win Friends and Influence People for today's world", The Art of People shows how to charm and win over anyone to be more successful at work and outside of it. PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio. 1. Language: English. Narrator: Dave Kerpen. Audio sample: http://samples.audible.de/bk/rand/004501/bk_rand_004501_sample.mp3. Digital audiobook in aax.

Anbieter: Audible
Stand: 05.12.2020
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Likeable Business: Why Today's Consumers Demand...
15,99 € *
ggf. zzgl. Versand

It pays to be LIKEABLE!You can have a rock-solid business strategy, unlimited resources, and the most talented people on staff. But only one thing is guaranteed in today's hyperconnected society: if your business isn't likeable, it will fail.Dave Kerpen knows how important it is for a business to be liked-by customers, employees, stakeholders, and the general public. He wrote the book on it. His groundbreaking bestseller Likeable Social Media changed the way businesses interact with their customers on a daily basis. Likeable Business lays out 11 strategies for organizations of all sizes to spur growth, profits, and overall success. Dave Kerpen reveals the remarkable returns you'll get when you gain the trust of your customers and stakeholders. In today's social media world, it literally pays to be likeable.Likeable Business helps any leader at a smallor mid-sized company increase profits and spur growth by applying the 11 principles of business likeability, such as:LISTENING -to customers, colleagues, shareholders-and competitorsAUTHENTICITY -because today's savvy customer always knows when you're faking itTRANSPARENCY -honesty builds trust, and any deviation can destroy your reputationADAPTABILITY -managing change and finding new opportunities is critical to success todaySIMPLICITY -in design, in form, and in functionGRATEFULNESS -every "thank you" is appreciated . . . and generates surprising returns!Likeability spreads. As a business leader, you set the tone. Be likeable and your staff will be likeable-which in turn creates a more likeable customer experience.The blueprint for everlasting business likeability is in your hands. Apply Kerpen's basic principles day in and day out, and profits and growth are sure to follow.Praise for Likeable Business "Dave Kerpen has explained why customers expect more, and he gives you the tools to deliver on your brand promise. Be honest, be transparent, and be authentic. If you want to be likeable in business, you must read this book!"-Jeffrey Hayzlett , bestselling author of Running the Gauntlet and The Mirror Test"Dave Kerpen's manifesto on becoming a likeable leader of a likeable business applies equally well to social entrepreneurs and the nonprofit sector. Gratitude is his concluding principle, and I sure am grateful to Dave for writing this book."-Charles Best , founder of DonorsChoose.org"Kerpen demonstrates how building a likeable culture may be the most vital and rewarding strategy of all."-John Jantsch , author of The Commitment Engine and Duct Tape Marketing"This important, persuasive book will change the way you think about and operate your business. Anyone who hopes to lead successfully in the twenty-first century needs to read this book."-Meg Cadoux Hirshberg , author of For Better or For Work: A Survival Guide for Entrepreneurs and Their Families"From transparency to authenticity to the impact of sharing one's values via story telling-Dave Kerpen's blueprints on how to run a business move from 'Likeable' to essential. Ben & Jerry's was founded on these values in 1978 and has practiced them through the company's phenomenal growth to this very day. With communication at digital speeds in today's corporate world, it's no longer a choice to be responsible. Consumers choose to support businesses who practice values-led business. The opportunities when running your business in a responsible manner allow great freedom within your organization and externally with the ever-growing conscious consumer world around us."-Jostein Solheim, CEO of Ben & Jerry's"Dave provides a blueprint that allows entrepreneurs everywhere to build a successful, likeable business in this era of social media."-Scot

Anbieter: Dodax
Stand: 05.12.2020
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The tasti D-lite Way: Social Media Marketing Le...
39,90 CHF *
ggf. zzgl. Versand

There is a right way and a wrong way to use social media. Then there is THE TASTI D-LITE WAY.'The Tasti D-Lite Way is an example of how to turn the advent of social media into understandable, actionable strategies. Digest its rich content and you will find loyal customers lining up!'-Jon Luther, Chairman of Dunkin' Brands (Dunkin' Donuts, Baskin Robbins) and Chairman of Arby's Inc.'If you want to build a useable social media strategy in your company, this book is for you. It starts with a great brand, a savvy businessman who has built businesses before, and an information technology guru who is able to translate customer experiences into a strategy in a step-by-step approach. Read and enjoy the stories.'-Ken Walker, Chairman and CEO, Driven Brands, Inc. (Meineke, Maaco)'If you're facing stiff competition and truly want to understand the future of customer engagement innovation, then this book is for you.'-Steve Caldeira, President & CEO, International Franchise Association'Planet Tasti gets it: They know they aren't in the business of merely selling healthier frozen treats and smoothies-they're in the business of serving people. With the advent of social media, connecting with people will be table-stakes going forward. If you don't know what that means, read this book.'-Jenny Dervin, VP Corporate Communications, JetBlue Airways Corp.'Finally, a great social media marketing book from a brand's perspective. Jim and BJ have written an excellent, must-read story of triumph of a smaller business thanks to social media. Two likeable thumbs up!'-Dave Kerpen, New York Times bestselling author of Likeable Social Media and Likeable Business'The Tasti D-Lite story offers valuable lessons for any business in the industry-whether it's selling frozen desserts or computers. . . . It's about creating enhanced experiences in an increasingly competitive economy. The authors get it, and so will you.'-Carmine Gallo, author of The Apple Experience and The Power of foursquareAbout the Book:One of the sweetest success stories of our time, the meteoric rise of Tasti D-Lite is almost legendary among business leaders and marketing directors. The company's uncanny grasp on the latest social media has helped it build a franchise as unique and irresistible as its lower-calorie desserts, with millions of devoted Tasti D-Lite customers from around the world. Now, in The Tasti D-Lite Way, industry pioneers James Amos and BJ Emerson reveal their best-kept secrets:'Tasti'-tested strategies for building a brand and growing a franchiseSocial media tips for creating content your customers will love Proven techniques for targeting Baby Boomers, Generation X, and Millennials Surefire ways to stay competitive in a media-driven marketplace New online tools for engaging customers and opening communications Anecdotal stories that promote awareness, transparency, and loyaltyIn addition to the Tasti D-Lite story, you'll find actionable steps and ideas for implementing and managing your brand presence within social networks. You'll learn how to keep your people and platforms on their toes and ready to go when new technologies hit the market. You'll learn why Google is your résumé, how to avoid 'social negligence,' why you need to respond via Twitter, how to make the most of the almighty #hashtag, and how to stay ahead in the race for transparency.The book also addresses hot trending topics such as privacy and transparency-so you can be sure that your customers are safe, secure, connected, and as passionate about your product as you are.Remember: you can't outsource relationships. This book shows you how to build relationships that really matter-and really pay off-The Tasti D-Lite Way.

Anbieter: Orell Fuessli CH
Stand: 05.12.2020
Zum Angebot
The Art of People: 11 Simple People Skills That...
39,90 CHF *
ggf. zzgl. Versand

What does it take to win success and influence? Some people think that in today's hyper-competitive world, it's the tough, take-no-prisoners type who comes out on top. But in reality, argues New York Times bestselling author Dave Kerpen, it's actually those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their colleagues, their customers, their partners. Those who can teach, lead, and inspire. In a world where we are constantly connected, and social media has become the primary way we communicate, the key to getting ahead is being the person others like, respect, and trust. Because no matter who you are or what profession you're in, success is contingent less on what you can do for yourself, but on what other people are willing to do for you. Here, through 53 bite-sized, easy-to-execute, and often counterintuitive tips, you'll learn to master the 11 People Skills that will get you more of what you want at work, at home, and in life. For example, you'll learn: · The single most important question you can ever ask to win attention in a meeting · The one simple key to networking that nobody talks about · How to remain top of mind for thousands of people, everyday · Why it usually pays to be the one to give the bad news · How to blow off the right people · And why, when in doubt, buy him a Bonsai A book best described as 'How to Win Friends and Influence People for today's world,' The Art of People shows how to charm and win over anyone to be more successful at work and outside of it.

Anbieter: Orell Fuessli CH
Stand: 05.12.2020
Zum Angebot
Likeable Business: Why Today's Consumers Demand...
29,90 CHF *
zzgl. 3,50 CHF Versand

It pays to be LIKEABLE! You can have a rock-solid business strategy, unlimited resources, and the most talented people on staff. But only one thing is guaranteed in today's hyperconnected society: if your business isn't likeable, it will fail. Dave Kerpen knows how important it is for a business to be liked-by customers, employees, stakeholders, and the general public. He wrote the book on it. His groundbreaking bestseller Likeable Social Media changed the way businesses interact with their customers on a daily basis. Likeable Business lays out 11 strategies for organizations of all sizes to spur growth, profits, and overall success. Dave Kerpen reveals the remarkable returns you'll get when you gain the trust of your customers and stakeholders. In today's social media world, it literally pays to be likeable. Likeable Business helps any leader at a smallor mid-sized company increase profits and spur growth by applying the 11 principles of business likeability, such as: LISTENING-to customers, colleagues, shareholders-and competitors AUTHENTICITY-because today's savvy customer always knows when you're faking it TRANSPARENCY-honesty builds trust, and any deviation can destroy your reputation ADAPTABILITY-managing change and finding new opportunities is critical to success today SIMPLICITY-in design, in form, and in function GRATEFULNESS-every 'thank you' is appreciated . . . and generates surprising returns! Likeability spreads. As a business leader, you set the tone. Be likeable and your staff will be likeable-which in turn creates a more likeable customer experience. The blueprint for everlasting business likeability is in your hands. Apply Kerpen's basic principles day in and day out, and profits and growth are sure to follow. Praise for Likeable Business 'Dave Kerpen has explained why customers expect more, and he gives you the tools to deliver on your brand promise. Be honest, be transparent, and be authentic. If you want to be likeable in business, you must read this book!' -Jeffrey Hayzlett, bestselling author of Running the Gauntlet and The Mirror Test 'Dave Kerpen's manifesto on becoming a likeable leader of a likeable business applies equally well to social entrepreneurs and the nonprofit sector. Gratitude is his concluding principle, and I sure am grateful to Dave for writing this book.' -Charles Best, founder of DonorsChoose.org 'Kerpen demonstrates how building a likeable culture may be the most vital and rewarding strategy of all.' -John Jantsch, author of The Commitment Engine and Duct Tape Marketing 'This important, persuasive book will change the way you think about and operate your business. Anyone who hopes to lead successfully in the twenty-first century needs to read this book.' -Meg Cadoux Hirshberg, author of For Better or For Work: A Survival Guide for Entrepreneurs and Their Families 'From transparency to authenticity to the impact of sharing one's values via story telling-Dave Kerpen's blueprints on how to run a business move from 'Likeable' to essential. Ben & Jerry's was founded on these values in 1978 and has practiced them through the company's phenomenal growth to this very day. With communication at digital speeds in today's corporate world, it's no longer a choice to be responsible. Consumers choose to support businesses who practice values-led business. The opportunities when running your business in a responsible manner allow great freedom within your organization and externally with the ever-growing conscious consumer world around us.' -Jostein Solheim, CEO of Ben & Jerry's 'Dave provides a blueprint that allows entrepreneurs everywhere to build a successful, likeable business in this era of social media.' -Scott Gerber, founder of Young Entrepreneurs Council 'A masterful storyteller, Dave Kerpen takes you on a journey into the wonderful new world of tomorrow. It's a place where customers love you and ensure your business success. This is no wishful utopia. It's a reality within reach if you follow the principles of Likeable Business.' -Michael Stelzner, CEO of Social Media Examiner and author of Launch: How to Quickly Propel Your Business Beyond the Competition 'Social media teaches businesses how to be nicer to people-and be happier while doing it. This

Anbieter: Orell Fuessli CH
Stand: 05.12.2020
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Think Like Zuck: The Five Business Secrets of F...
32,90 CHF *
ggf. zzgl. Versand

Wall Street Journal Bestseller Make Your Mark in the World with the Five Success Principles of the World-Changing Social Media Site If Facebook were a country, it would be the third largest in the world. Facebook accounts for one of every seven minutes spent online. More than one billion pieces of content are shared on Facebook. There's no doubt about it. Mark Zuckerberg's creation has changed the world. Literally. Facebook has singlehandedly revolutionized the way more than one-seventh of the world's population communicates, engages, and consumes information. If you run a business or plan to start one, you're probably asking yourself the same question organizational leaders worldwide are asking: What did Mark Zuckerberg do right? At long last, the answer is here. Think Like Zuck examines the five principles behind Facebook's meteoric rise, presented in actionable lessons anyone can apply-in any organization, in any industry. Written by social business trailblazer Ekaterina Walter, this groundbreaking book reveals the five 'P's of Facebook's success: PASSION-Keep your energy and commitment fully charged at all times by pursuing something you believe in PURPOSE-Don't just create a great product; drive a meaningful movement PEOPLE-Build powerful teams that can execute your vision PRODUCT-Create a product that is innovative, that breaks all the rules, that changes everything PARTNERSHIPS-Build powerful partnerships with people who fuel imagination and energize execution Packed with examples of Facebook's success principles in action-as well as those of Zappos, TOMS, Threadless, Dyson, and other companies-Think Like Zuck gives you the inspiration, knowledge, and insight to make your own mark in the world, to build a business that makes a difference, and to lead your organization to long-term profitability and growth. 'Think Like Zuck is a fascinating look at how entrepreneurial vision drives success. If you want more out of work than just a job, if you have the burning desire to build something of lasting value, then this is your guide.' -DAVID MEERMAN SCOTT, bestselling author of The New Rules of Marketing and PR 'Whether you're a seasoned business executive or the next Mark Zuckerberg in your dorm room right now, this book is a must-read! Two likeable thumbs up!' -DAVE KERPEN, New York Times bestselling author of Likeable Social Media and Likeable Business 'True success lies at the place where passion and purpose collide-this book will help you uncover yours.' -JOHN JANTSCH, bestselling author of Duct Tape Marketing and The Commitment Engine 'Think Like Zuck is a must-read for any innovator, social entrepreneur, or business owner looking to capitalize on the success of Facebook to propel and realize their own vision.' -SIMON MAINWARING, New York Times bestselling author of We First 'This book takes you on the ride of a lifetime and shows you how YOU can be successful! The question is: What does it take? Ekaterina gives us the answers!' -JEFFREY HAYZLETT, bestselling author of Running the Gauntlet and global business celebrity 'In Think Like Zuck, you will find important principles to infuse meaning into your business strategies and inspire change. Don't just read this book; use it.' -SHAWN ACHOR, author of the international bestseller The Happiness Advantage

Anbieter: Orell Fuessli CH
Stand: 05.12.2020
Zum Angebot
The tasti D-lite Way: Social Media Marketing Le...
29,99 € *
ggf. zzgl. Versand

There is a right way and a wrong way to use social media. Then there is THE TASTI D-LITE WAY.'The Tasti D-Lite Way is an example of how to turn the advent of social media into understandable, actionable strategies. Digest its rich content and you will find loyal customers lining up!'-Jon Luther, Chairman of Dunkin' Brands (Dunkin' Donuts, Baskin Robbins) and Chairman of Arby's Inc.'If you want to build a useable social media strategy in your company, this book is for you. It starts with a great brand, a savvy businessman who has built businesses before, and an information technology guru who is able to translate customer experiences into a strategy in a step-by-step approach. Read and enjoy the stories.'-Ken Walker, Chairman and CEO, Driven Brands, Inc. (Meineke, Maaco)'If you're facing stiff competition and truly want to understand the future of customer engagement innovation, then this book is for you.'-Steve Caldeira, President & CEO, International Franchise Association'Planet Tasti gets it: They know they aren't in the business of merely selling healthier frozen treats and smoothies-they're in the business of serving people. With the advent of social media, connecting with people will be table-stakes going forward. If you don't know what that means, read this book.'-Jenny Dervin, VP Corporate Communications, JetBlue Airways Corp.'Finally, a great social media marketing book from a brand's perspective. Jim and BJ have written an excellent, must-read story of triumph of a smaller business thanks to social media. Two likeable thumbs up!'-Dave Kerpen, New York Times bestselling author of Likeable Social Media and Likeable Business'The Tasti D-Lite story offers valuable lessons for any business in the industry-whether it's selling frozen desserts or computers. . . . It's about creating enhanced experiences in an increasingly competitive economy. The authors get it, and so will you.'-Carmine Gallo, author of The Apple Experience and The Power of foursquareAbout the Book:One of the sweetest success stories of our time, the meteoric rise of Tasti D-Lite is almost legendary among business leaders and marketing directors. The company's uncanny grasp on the latest social media has helped it build a franchise as unique and irresistible as its lower-calorie desserts, with millions of devoted Tasti D-Lite customers from around the world. Now, in The Tasti D-Lite Way, industry pioneers James Amos and BJ Emerson reveal their best-kept secrets:'Tasti'-tested strategies for building a brand and growing a franchiseSocial media tips for creating content your customers will love Proven techniques for targeting Baby Boomers, Generation X, and Millennials Surefire ways to stay competitive in a media-driven marketplace New online tools for engaging customers and opening communications Anecdotal stories that promote awareness, transparency, and loyaltyIn addition to the Tasti D-Lite story, you'll find actionable steps and ideas for implementing and managing your brand presence within social networks. You'll learn how to keep your people and platforms on their toes and ready to go when new technologies hit the market. You'll learn why Google is your résumé, how to avoid 'social negligence,' why you need to respond via Twitter, how to make the most of the almighty #hashtag, and how to stay ahead in the race for transparency.The book also addresses hot trending topics such as privacy and transparency-so you can be sure that your customers are safe, secure, connected, and as passionate about your product as you are.Remember: you can't outsource relationships. This book shows you how to build relationships that really matter-and really pay off-The Tasti D-Lite Way.

Anbieter: Thalia AT
Stand: 05.12.2020
Zum Angebot
Likeable Business: Why Today's Consumers Demand...
19,99 € *
zzgl. 3,00 € Versand

It pays to be LIKEABLE! You can have a rock-solid business strategy, unlimited resources, and the most talented people on staff. But only one thing is guaranteed in today's hyperconnected society: if your business isn't likeable, it will fail. Dave Kerpen knows how important it is for a business to be liked-by customers, employees, stakeholders, and the general public. He wrote the book on it. His groundbreaking bestseller Likeable Social Media changed the way businesses interact with their customers on a daily basis. Likeable Business lays out 11 strategies for organizations of all sizes to spur growth, profits, and overall success. Dave Kerpen reveals the remarkable returns you'll get when you gain the trust of your customers and stakeholders. In today's social media world, it literally pays to be likeable. Likeable Business helps any leader at a smallor mid-sized company increase profits and spur growth by applying the 11 principles of business likeability, such as: LISTENING-to customers, colleagues, shareholders-and competitors AUTHENTICITY-because today's savvy customer always knows when you're faking it TRANSPARENCY-honesty builds trust, and any deviation can destroy your reputation ADAPTABILITY-managing change and finding new opportunities is critical to success today SIMPLICITY-in design, in form, and in function GRATEFULNESS-every 'thank you' is appreciated . . . and generates surprising returns! Likeability spreads. As a business leader, you set the tone. Be likeable and your staff will be likeable-which in turn creates a more likeable customer experience. The blueprint for everlasting business likeability is in your hands. Apply Kerpen's basic principles day in and day out, and profits and growth are sure to follow. Praise for Likeable Business 'Dave Kerpen has explained why customers expect more, and he gives you the tools to deliver on your brand promise. Be honest, be transparent, and be authentic. If you want to be likeable in business, you must read this book!' -Jeffrey Hayzlett, bestselling author of Running the Gauntlet and The Mirror Test 'Dave Kerpen's manifesto on becoming a likeable leader of a likeable business applies equally well to social entrepreneurs and the nonprofit sector. Gratitude is his concluding principle, and I sure am grateful to Dave for writing this book.' -Charles Best, founder of DonorsChoose.org 'Kerpen demonstrates how building a likeable culture may be the most vital and rewarding strategy of all.' -John Jantsch, author of The Commitment Engine and Duct Tape Marketing 'This important, persuasive book will change the way you think about and operate your business. Anyone who hopes to lead successfully in the twenty-first century needs to read this book.' -Meg Cadoux Hirshberg, author of For Better or For Work: A Survival Guide for Entrepreneurs and Their Families 'From transparency to authenticity to the impact of sharing one's values via story telling-Dave Kerpen's blueprints on how to run a business move from 'Likeable' to essential. Ben & Jerry's was founded on these values in 1978 and has practiced them through the company's phenomenal growth to this very day. With communication at digital speeds in today's corporate world, it's no longer a choice to be responsible. Consumers choose to support businesses who practice values-led business. The opportunities when running your business in a responsible manner allow great freedom within your organization and externally with the ever-growing conscious consumer world around us.' -Jostein Solheim, CEO of Ben & Jerry's 'Dave provides a blueprint that allows entrepreneurs everywhere to build a successful, likeable business in this era of social media.' -Scott Gerber, founder of Young Entrepreneurs Council 'A masterful storyteller, Dave Kerpen takes you on a journey into the wonderful new world of tomorrow. It's a place where customers love you and ensure your business success. This is no wishful utopia. It's a reality within reach if you follow the principles of Likeable Business.' -Michael Stelzner, CEO of Social Media Examiner and author of Launch: How to Quickly Propel Your Business Beyond the Competition 'Social media teaches businesses how to be nicer to people-and be happier while doing it. This

Anbieter: Thalia AT
Stand: 05.12.2020
Zum Angebot
The Art of People: 11 Simple People Skills That...
29,99 € *
ggf. zzgl. Versand

What does it take to win success and influence? Some people think that in today's hyper-competitive world, it's the tough, take-no-prisoners type who comes out on top. But in reality, argues New York Times bestselling author Dave Kerpen, it's actually those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their colleagues, their customers, their partners. Those who can teach, lead, and inspire. In a world where we are constantly connected, and social media has become the primary way we communicate, the key to getting ahead is being the person others like, respect, and trust. Because no matter who you are or what profession you're in, success is contingent less on what you can do for yourself, but on what other people are willing to do for you. Here, through 53 bite-sized, easy-to-execute, and often counterintuitive tips, you'll learn to master the 11 People Skills that will get you more of what you want at work, at home, and in life. For example, you'll learn: · The single most important question you can ever ask to win attention in a meeting · The one simple key to networking that nobody talks about · How to remain top of mind for thousands of people, everyday · Why it usually pays to be the one to give the bad news · How to blow off the right people · And why, when in doubt, buy him a Bonsai A book best described as 'How to Win Friends and Influence People for today's world,' The Art of People shows how to charm and win over anyone to be more successful at work and outside of it.

Anbieter: Thalia AT
Stand: 05.12.2020
Zum Angebot